Wednesday, 19 February 2014

Dynamics CRM 2013 - Can't view Lookup options on Bulk Edit

We had a CRM 2011 instance that updated to 2013 and at first glance everything went well. However two seeming unrelated issues appears.

  1. When clicking on a particular lookup an error was thrown.
  2. When trying to do a Bulk Edit the Lookup options would not appear.



The problem in the end was related and (sadly) caused by me.

On change of a particular Lookup we created a custom view for another. This custom view called a small function that formatted special characters correctly. This caused an error in global.ashx which I of course presumes was Microsoft's fault!

The small function was using jQuery and this jQuery version now conflicts in 2013.

To fix this we used
My$ = jQuery.noConflict(true);

Then using My$ instead of $ fixed the issue and both errors went away. So if you have an issue with Lookups not displaying in 2013 that did not occur in 2011 this is worth investigating.

No comments:

Post a Comment